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2. Call detail record - Wikipedia

   en.wikipedia.org/wiki/Call_detail_record

   A call detail record contains data fields that describe a specific instance of a telecommunication transaction, but does not include the content of that transaction. By way of simplistic example, a call detail record describing a particular phone call might include the phone numbers of both the calling and receiving parties, the start time, and duration of that call.

3. Telecommunications rating - Wikipedia

   en.wikipedia.org/wiki/Telecommunications_rating

   To perform the rating calculations it is necessary to produce a Call detail record/EDR. [citation needed] A Call detail record [3] [4] (CDR, also known as Call Data Record) [5] is "a record of a call setup and completion", [5] and its format "varies among telecom providers or programs", which some allow to be configured by the user.

4. Automatic message accounting - Wikipedia

   en.wikipedia.org/wiki/Automatic_Message_Accounting

   Automatic message accounting (AMA) provides detailed accounting for telephone calls. When direct distance dialing (DDD) was introduced in the US, message registers no longer sufficed for dialed telephone calls. The need to record the time and phone number of each long-distance call was met by electromechanical data processing equipment.

5. Customer proprietary network information - Wikipedia

   en.wikipedia.org/wiki/Customer_proprietary...

   Customer proprietary network information (CPNI) is the data collected by telecommunications companies about a consumer's telephone service. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears on the consumer's telephone bill. [2]

6. Telecommunications mediation - Wikipedia

   en.wikipedia.org/wiki/Telecommunications_mediation

   Aggregation of partial call detail records related to the same call; Format change and call detail record normalization; Business transformation of data; In a telecom billing scenario, mediation is the first step after receiving a call detail record. The mediated call detail record files are forwarded to a rating engine, which calculates the ...

7. Local usage details - Wikipedia

   en.wikipedia.org/wiki/Local_usage_details

   Local usage details (LUD) are a detailed record of local calls made and received from a particular phone number. [1] These records are regularly available to police in the United States and Canada [ 2 ] with a court order , and were traditionally subject to the same restrictions as telephone tapping .

8. Call logging - Wikipedia

   en.wikipedia.org/wiki/Call_logging

   The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...

9. Call management - Wikipedia

   en.wikipedia.org/wiki/Call_management

   A call detail record or call recording software is used to record all received calls, including time, date, duration, calling number and called number for future reference. [ 4 ] Interactive voice response is a sound recording device that allows a caller to give information to a system verbally about what services or support they require.