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In 2013, the Lifeline program paid out $1.8 billion in subsidies to telephone companies; reduced to $1.5 billion by 2015. [23] [24] The number of subsidy recipients was down to 12 million households by 2015. [24] This is the proposed cost and data plan for the Lifeline program reform.
The program provides up to a $9.25 monthly discount on service for eligible subscribers and up to $34.25 per month for those on Tribal lands ($111 and $411 savings a year respectively).
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
For questions regarding AOL Perks, please contact PerkSpot Customer Service by email at cs@perkspot.com 7 days a week or via phone at 1.866.606.6057 (Monday - Friday, 10am - 7pm ET). Live chat support is also available Monday-Friday, 10am-7pm ET by logging into your AOL Perks account.