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An IT service catalog is a subset of an enterprise service catalog and is defined by ITIL, by the book Service Design, to be an exhaustive list of IT-only services that an organization provides or offers to its employees or customers. The catalog is the only part of the Service Portfolio that is published to customers and is used to support the ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
The Service Portfolio is described in the ITIL books Service Strategy and Service Design. [1] The Service Portfolio is the core repository for all information for all services in an organization. Each service is listed along with its current status and history. The main descriptor in the Service Portfolio is the Service Design Package (SDP). [2]
Microsoft 365 is a family of productivity software, collaboration and cloud-based services, encompassing online services, products formerly marketed under Microsoft Office, and enterprise products and services. This list contains all the programs that are, or have been, in Microsoft Office since it was released for classic Mac OS in 1989, and ...
To change this template's initial visibility, the |state= parameter may be used: {{Microsoft Security Products | state = collapsed}} will show the template collapsed, i.e. hidden apart from its title bar. {{Microsoft Security Products | state = expanded}} will show the template expanded, i.e. fully visible.
If the template has a separate documentation page (usually called "Template:template name/doc"), add [[Category:Microsoft-related templates]] to the <includeonly> section at the bottom of that page.
Microsoft Word is a word processing program developed by Microsoft.It was first released on October 25, 1983, [16] under the name Multi-Tool Word for Xenix systems. [17] [18] [19] Subsequent versions were later written for several other platforms including: IBM PCs running DOS (1983), Apple Macintosh running the Classic Mac OS (1985), AT&T UNIX PC (1985), Atari ST (1988), OS/2 (1989 ...
Microsoft Word allows creating both layout and content templates. A layout template is a style guide for the file styles. It usually contains a chapter which explains how to use the styles within the documents. A content template is a document which provides a table of contents. It might be modified to correspond to the user's needs.