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It is almost certainly inspired by Armand V. Feigenbaum's multi-edition book Total Quality Control (OCLC 299383303) and Kaoru Ishikawa's What Is Total Quality Control? The Japanese Way (OCLC 11467749). It may have been first coined in the United Kingdom by the Department of Trade and Industry during its 1983 "National Quality Campaign". [2]
Total Quality Logistics (TQL) is a North American freight brokerage and third-party logistics firm. [4] It was founded in 1997 by Ken Oaks in Cincinnati , and is headquartered in nearby Union Township, Clermont County, Ohio , United States.
Quality management software is often used in the manufacturing industry to identify potential issues before they occur. [5] [13] Some benefits of quality management software include: real-time data monitoring; issue prevention; risk management; increased efficiency and productivity; process consistency; increased employee participation
The terms "quality assurance" and "quality control" are often used interchangeably to refer to ways of ensuring the quality of a service or product. [3] For instance, the term "assurance" is often used in a context such as: Implementation of inspection and structured testing as a measure of quality assurance in a television set software project ...
In order to perform effective and efficient service integration and management, multi-sourcing clients require key IT capabilities. They need to build and continuously improve these capabilities for performing successful service integration and management. In total, research identifies six key IT capabilities that clients should build and optimize.
Quality Management Software is a category of technologies used by organizations to manage the delivery of high-quality products. Solutions range in functionality, however, with the use of automation capabilities they typically have components for managing internal and external risk, compliance, and the quality of processes and products.
Quality, cost, delivery (QCD), sometimes expanded to quality, cost, delivery, morale, safety (QCDMS), [1] is a management approach originally developed by the British automotive industry. [2] QCD assess different components of the production process and provides feedback in the form of facts and figures that help managers make logical decisions.
The CMM was developed from 1987 until 1997. In 2002, version 1.1 was released, version 1.2 followed in August 2006, and version 1.3 in November 2010. Some major changes in CMMI V1.3 [5] are the support of agile software development, [6] improvements to high maturity practices [7] and alignment of the representation (staged and continuous). [8]