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The first edition of Juran's Quality Control Handbook was published in 1951. He also developed the "Juran's trilogy", an approach to cross-functional management that is composed of three managerial processes: quality planning, quality control, and quality improvement. These functions all play a vital role when evaluating quality.
The intersection of technology and quality management software prompted the emergence of a new software category: Enterprise Quality Management Software (EQMS). EQMS is a platform for cross-functional communication and collaboration that centralizes, standardizes, and streamlines quality management data from across the value chain.
OpenText Quality Center, formerly known as Micro Focus Quality Center and HP Quality Center, is a quality management software offered by OpenText who acquired Micro Focus in 2023. [2] Micro Focus acquired the software division of Hewlett Packard Enterprise in 2017, [ 3 ] with many capabilities acquired from Mercury Interactive Corporation. [ 4 ]
Quality inspector in a Volkseigener Betrieb sewing machine parts factory in Dresden, East Germany, 1977. Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1]
Computer-aided quality assurance (CAQ) is the engineering application of computers and computer-controlled machines for the planning and implementation of the quality of products. [1] This includes: Measuring equipment management; Goods inward inspection; Vendor rating; Attribute chart; Statistical process control (SPC) Documentation ...
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."