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  2. Susan David - Wikipedia

    en.wikipedia.org/wiki/Susan_David

    Emotional Agility reached #1 on The Wall Street Journal bestseller list. [11] The concept of emotional agility was named as the best business management idea of the year by Harvard Business Review. [12] David gave a TED talk in January 2018 called "The Gift and Power of Emotional Courage". By the end of 2018 it had 6 million views on the TED ...

  3. Emotions in the workplace - Wikipedia

    en.wikipedia.org/wiki/Emotions_in_the_workplace

    Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. "Events at work have real emotional impact on participants. The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society". [1] "

  4. Affective events theory - Wikipedia

    en.wikipedia.org/wiki/Affective_Events_Theory

    Affective events theory model Research model. Affective events theory (AET) is an industrial and organizational psychology model developed by organizational psychologists Howard M. Weiss (Georgia Institute of Technology) and Russell Cropanzano (University of Colorado) to explain how emotions and moods influence job performance and job satisfaction. [1]

  5. Emotional intelligence - Wikipedia

    en.wikipedia.org/wiki/Emotional_intelligence

    Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.

  6. Four Cornerstone Model of Emotional Intelligence - Wikipedia

    en.wikipedia.org/wiki/Four_Cornerstone_Model_of...

    The Four cornerstone model was developed by Ayman Sawaf and Robert Cooper in 1997. [5] [7] Multiple studies and research carried out in regards to emotional intelligence based on this model revealed a marginal qualitative difference between the public and private sector executives and expand on the usage of this model. [7]

  7. Occupational burnout - Wikipedia

    en.wikipedia.org/wiki/Occupational_burnout

    Examples of emotional symptoms of occupational burnout include a lack of interest in the work being done, a decrease in work performance levels, feelings of helplessness, and trouble sleeping. [147] The Swedish health department has defined the effects of exhaustion disorder as being: Concentration difficulties or impaired memory

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