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Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
With that being said, Philipsen moved from description to explanation, resulting in him labeling his work "speech codes theory". Philipsen's ultimate goal was to develop a theory that would capture the relationship between communication and culture. "The Speech Codes theory was created for ultimately two purposes.
The field traces its lineage through business information, business communication, and early mass communication studies published in the 1930s through the 1950s. Until then, organizational communication as a discipline consisted of a few professors within speech departments who had a particular interest in speaking and writing in business settings.
Conversation analysis (CA) is an approach to the study of social interaction that investigates the methods members use to achieve mutual understanding through the transcription of naturally occurring conversations from audio or video. [1]
A social domain refers to communicative contexts which influence and are influenced by the structure of such contexts, whether social, institutional, power-aligned. As defined by Fishman, Cooper and Ma (1971), social domains "are sociolinguistic contexts definable for any given society by three significant dimensions: the location, the participants and the topic". [1]
The term Social Information Processing Theory was originally titled by Salancik and Pfeffer in 1978. [4] They stated that individual perceptions, attitudes, and behaviors are shaped by information cues, such as values, work requirements, and expectations from the social environment, beyond the influence of individual dispositions and traits. [5]
Professional communication draws on theories from fields as different as rhetoric and science, psychology and philosophy, sociology and linguistics. Much of professional communication theory is a practical blend of traditional communication theory, technical writing, rhetorical theory, adult learning theory, and ethics.