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2. Healthcare CRM - Wikipedia

   en.wikipedia.org/wiki/Healthcare_CRM

   Healthcare CRM service automation focuses on the provisioning and delivery of services to patients. Through service automation, patients are supported across multiple channels for self-scheduling, communication, facilitate intake and registration, navigation, care coordination with remote monitoring, and other patient-driven service coordination.

3. Health information management - Wikipedia

   en.wikipedia.org/wiki/Health_information_management

   The patient health record is the primary legal record documenting the health care services provided to a person in any aspect of the health care system. The term includes routine clinical or office records, records of care in any health related setting, preventive care, lifestyle evaluation, research protocols and various clinical databases.

4. Health informatics - Wikipedia

   en.wikipedia.org/wiki/Health_informatics

   In the healthcare industry, health informatics has provided such technological solutions as telemedicine, surgical robots, electronic health records (EHR), Picture Archiving and Communication Systems (PACS), and decision support, artificial intelligence, and machine learning innovations including IBM's Watson and Google's DeepMind platform.

5. Pivotal CRM - Wikipedia

   en.wikipedia.org/wiki/Pivotal_CRM

   Aptean CRM, formerly Pivotal CRM, is a customer relationship management (CRM) software system offered by Avolin, [1] an enterprise software and service company headquartered in Austin Texas. Pivotal CRM includes software tools for sales force automation (SFA), marketing automation and lead management , and customer service automation, as well ...

6. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   The concept of customer relationship management started in the early 1970s, when customer satisfaction was evaluated using annual surveys or by front-line asking. [6] At that time, businesses had to rely on standalone mainframe systems to automate sales, but the extent of technology allowed them to categorize customers in spreadsheets and lists.

7. List of open-source health software - Wikipedia

   en.wikipedia.org/wiki/List_of_open-source_health...

   HRHIS is a human resource for health information system for management of human resources for health developed by University of Dar es Salaam college of information and communication technology, Department of Computer Science and Engineering, for Ministry of Health and Social Welfare (Tanzania) and funded by the Japan International Cooperation ...