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3NF—third normal form; 386—Intel 80386 processor; 486—Intel 80486 processor; 4B5BLF—4-bit 5-bit local fiber; 4GL—fourth-generation programming language; 4NF—fourth normal form; 5GL—fifth-generation programming language; 5NF—fifth normal form; 6NF—sixth normal form; 8B10BLF—8-bit 10-bit local fiber; 802.11—wireless LAN
Security engineer; Software analyst; Software architect; Software design; Software engineer; Software project manager; Software quality analyst; Software test engineer (Tester) Solution architect; Support technician (Help Desk) System administrator; Systems analyst; Systems architect
A uniform resource locator (URL), colloquially known as an address on the Web, [1] is a reference to a resource that specifies its location on a computer network and a mechanism for retrieving it. A URL is a specific type of Uniform Resource Identifier (URI), [ 2 ] [ 3 ] although many people use the two terms interchangeably.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Tier II (or Level 2, abbreviated as T2 or L2) is a more in-depth technical support level than Tier I and therefore costs more as the technicians are more experienced and knowledgeable on a particular product or service. It is synonymous with level 2 support, support line 2, administrative level support, and various other headings denoting ...
Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.. Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only ...