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Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer
Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
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Windows cannot determine the settings for this device. 35: The computer's firmware does not include enough information to properly configure and use this device. 36: This device is requesting a PCI interrupt but is configured for an ISA interrupt (or vice versa). 37: Windows failed to initialize the device driver for this hardware. 38
When the new AOL Desktop software is added to your computer, the AOL Desktop Software popups preference for all screen names on your account are set to 'On,' allowing us to provide you with with helpful information about our products. You can change this preference at any time through our Marketing Preferences center.
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Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).