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  2. Reasons AOL deactivates or deletes an account

    help.aol.com/articles/reasons-aol-deactivates-or...

    It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.

  3. Contact AOL customer support

    help.aol.com/articles/account-management...

    Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  4. Reactivate your AOL, CompuServe, or Netscape account

    help.aol.com/articles/reactivate-your-aol...

    • AOL: If you have an active account, visit the AOL Plans page. Otherwise, call 1-800-827-6364. Otherwise, call 1-800-827-6364. • AOL Canada : 1-888-265-4357

  5. My account was deleted - AOL Help

    help.aol.com/articles/my-account-was-deleted

    Depending on your account's history, it's possible for it to be removed from AOL, CompuServe, or Netscape and be inaccessible. You can always sign up for a new account, just keep in mind that your old username may not be available for you to use. Actions that may result in an account being deleted:

  6. Add, replace or remove AOL account recovery info

    help.aol.com/articles/add-or-update-aol-account...

    Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.

  7. Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

  8. Email Support-AOL Help

    help.aol.com/email-support

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.