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NJM was the first company to receive J.D. Power’s Personal Auto Claims Certification in 2018. [32] In 2019, J.D. Power ranked NJM Insurance Company among the best for overall satisfaction in its U.S. Auto Insurance Study. [33] In 2019, Forbes included NJM on its list of America’s Best Employers by State [34] and Best Midsize Employers. [35]
Accident management is the centralised handling of a motorist’s claim following a road traffic collision or other damages or mishaps that happen to a vehicle while on or off road. It is a cost-effective intermediary service which assists drivers in getting back on the road quickly and in managing the claims process alone. [ 1 ]
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Management of the company is under the direction of president and chief executive officer Joe Crail, who has held these positions since 1974. The company is based in Irvine, California, with offices in Phoenix, Arizona; Las Vegas, Nevada; and San Antonio, Texas; with claims adjusters located throughout the states in which business is written.
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Our writer’s personal experience "After I filed a minor damage claim for $2,000 in 2023, not only did I get canceled by the provider, Preferred Mutual, but my insurance premium nearly doubled ...