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Like other forms of technical documentation, good user documentation benefits from an organized process of development. In the case of user documentation, the process as it commonly occurs in industry consists of five steps: [5] User analysis, the basic research phase of the process. [6] Planning, or the actual documentation phase. [7]
The documentation typically describes what is needed by the system user as well as requested properties of inputs and outputs (e.g. of the software system). A functional specification is the more technical response to a matching requirements document, e.g. the Product Requirements Document "PRD" [citation needed].
For example, a business consideration could be the foot print of equipment prior to installation to ensure there is enough room. Likewise, a regulatory consideration could be the ability for the system to provide an audit trail to ensure the system meets regulatory requirements .
A software requirements specification (SRS) is a description of a software system to be developed.It is modeled after the business requirements specification.The software requirements specification lays out functional and non-functional requirements, and it may include a set of use cases that describe user interactions that the software must provide to the user for perfect interaction.
Project management is the process of supervising the work of a team to achieve all project goals within the given constraints. [1] This information is usually described in project documentation, created at the beginning of the development process. The primary constraints are scope, time and budget. [2]
Software project management; Software quality assurance; Software requirements specification; Software configuration management; Software design description; Software test documentation; Software verification and validation; Software user documentation; Software reviews and audit
As a form of knowledge management and knowledge organization, documentation can be provided on paper, online, or on digital or analog media, such as audio tape or CDs. Examples are user guides, white papers, online help, and quick-reference guides. Paper or hard-copy documentation has become less common.
ITIL The Service Management Framework; ISO/IEC 20000 – An international standard for IT service management; Muda - In a Lean framework, most of ITIL would be seen as Type I Muda: unavoidable, but not value-added work. Performance engineering; RPR problem diagnosis; Tudor IT Process Assessment – An framework for assessment of IT service ...