Ads
related to: software maintenance agreement templatecapterra.com has been visited by 10K+ users in the past month
Search results
Results From The WOW.Com Content Network
In the early 1970s, companies began to separate out software maintenance with its own team of engineers to free up software development teams from support tasks. [1] In 1972, R. G. Canning published "The Maintenance 'Iceberg '", in which he contended that software maintenance was an extension of software development with an additional input: the existing system. [1]
Escrow is typically requested by a party licensing software (the licensee), to ensure maintenance of the software instead of abandonment or orphaning. The software's source code is released to the licensee if the licensor files for bankruptcy or otherwise fails to maintain and update the software as promised in the software license agreement.
A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.
Using a maintenance window requires increased specialization of skill of the IT staff, and requires a certain amount of time set up, test, and deploy. For small businesses with only a few employees, it may be simpler to just go around and manually apply updates at each computer, rather than spending hours trying to set up deployment through a ...
ISO/IEC/IEEE 12207 Systems and software engineering – Software life cycle processes [1] is an international standard for software lifecycle processes. First introduced in 1995, it aims to be a primary standard that defines all the processes required for developing and maintaining software systems, including the outcomes and/or activities of each process.
Reduce software and support costs by negotiating volume contract agreements and eliminating or reallocating underutilized software licenses [2] Enforce compliance with corporate security policies and desktop/server/mobile standards; Improve worker productivity by deploying the right kinds of technology more quickly and reliably [2]