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The role of operations director generally encompasses the oversight of operational aspects of company strategy with responsibilities to ensure operation information is supplied to the chief executive and the board of directors as well as external parties.
The operations function requires management of both the strategic and day-to-day production of goods and services. [ 3 ] In managing manufacturing or service operations, several types of decisions are made including operations strategy, product design , process design , quality management , capacity , facilities planning, production planning ...
A staff function is an alternate function of people in a business that do not partake instantly in an activity as they help the line functions to reach their targets. [5] The business world is changing very rapidly and each day new kinds of issues and problems crop up. It requires specialised input to deal with these changing conditions.
Administrators, broadly speaking, engage in a common set of functions to meet an organization's goals. Henri Fayol (1841–1925) described these "functions" of the administrator as "the five elements of administration". [4] According to Fayol, the five functions of management are planning, organizing, commanding, coordinating, and controlling.
Operations management – In business operations, controlling the process of production of goods – Area of business that is concerned with the production of good quality goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. It is the management of resources, the distribution of ...
A chief operating officer (COO), also called chief operations officer, is an executive in charge of the daily operations of an organization (i.e. personnel, resources, and logistics). COOs are usually second-in-command immediately after the CEO , and report directly to them, acting on their behalf in their absence.
Middle management is the intermediate management level of a hierarchical organization that is subordinate to the executive management and responsible for "team leading" line managers and/or "specialist" line managers. Middle management is indirectly (through line management) responsible for junior staff performance and productivity.
Operations management studies both manufacturing and services. Queuing is an analytic method for determining waiting time when customers must wait in line to get service. The length of the queue and waiting time can be calculated based on the arrival rate, service rate, number of servers and type of lines.