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American Home Shield serves over 2 million customers across 49 states and the District of Columbia. It is one of the largest home warranty providers in the United States. [10] [11] The company works with over 16,000 independent contractor firms and 60,000 technicians in the U.S. [12] [13] The headquarters are in Memphis, Tennessee. [1] [14]
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As the company attempted to expand with new ventures, customer service was always an issue. So in February 2017, Asurion launched its Simplr subsidiary to provide customer-service via on demand staffing and machine learning. [12] Through Soluto, Asurion acquired in 2017 Drippler, another tech support app company, and merged it with Soluto. [2]
AmTrust Financial Services was founded by brothers George Karfunkel and Michael Karfunkel in 1998. [7] [8]In 2005, Ronald E. (Ron) Pipoly was appointed as CFO. [9] [10]AmTrust began trading on the NASDAQ Global Select Market on November 13, 2006.
The company offers a one-year limited warranty on most products for manufacturing defects. Products purchased prior to April 1, 2021, come with a two-year limited warranty. 34.
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Home warranty companies impose dollar limits per repair, per item or per year. These restrictions can vary greatly by provider. You’ll have to pay a service call fee each time you have an issue.