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  2. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  3. Inappropriate advertising on AOL

    help.aol.com/articles/inappropriate-advertising...

    Do not permit the installation of ActiveX controls that you haven't requested. Solutions. Below you'll find solutions to help resolve your issue. Please try these in order – the first two will resolve most issues. The third suggestion is optional, and is intended only to help supply meaningful malware-related information to AOL Information ...

  4. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    Ad blockers insert code into your browser to block ads, which can negatively impact website performance, break functionality, and even hide messages in AOL Mail. We recommend unblocking AOL Mail websites to avoid facing these issues. Doing this will also unblock ads. Adjust Other settings

  5. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Most problems with viewing image attachments in AOL Mail can be fixed with a bit of trouble shooting. Try again later. If you've tried everything else and you're still not seeing images, it may be best to try again later. The problem could be caused by server delays due to a lot of people accessing their email at once.

  7. Enable the camera permission on a mobile browser - AOL Help

    help.aol.com/articles/enable-the-camera...

    Refresh the page to allow the camera permission prompt to reappear or manually toggle the permission. 1. Tap the 'aA' icon . 2. Tap Website Settings. 3. Under the 'Allow [website name] to Access' section, tap Camera and select either Ask or Allow.

  8. Fix issues with AOL Mail image challenges

    help.aol.com/articles/what-should-i-do-if-i-get...

    Before you attempt another image challenge, clear the cache on your web browser. If you're still prompted to retake the image challenge multiple times a day, you might have a more serious issue. Check out the Security Center for info about recommended antivirus software and reset your password to make sure it's secure .

  9. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...