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Get answers to your questions about eligibility, benefits, authorizations, claims status and more. Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat. By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to ...
Use our interactive tool to find your local Blue Cross and Blue Shield company's website and access your account. On their website, you'll be able to look up your health plan, review a claim and more.
If you don’t have Availity access, you may obtain basic claim status online by completing a claim status request (276 transaction) via your preferred web vendor. Provider Customer Service. For commercial claims, call our Interactive Voice Response automated phone system at 800-972-8088.
For government programs claims, if you do not have online access, you may call provider customer service to check claim status or make an adjustment. Blue Cross Medicare Advantage SM — 1-877-774-8592. Texas STAR, CHIP — 1-877-560-8055. STAR Kids — 1-877-784-6802.
Contact Anthem Blue Cross and Blue Shield. For help with eligibility verification, claims, and general provider questions, please call the appropriate Anthem Blue Cross and Blue Shield (Anthem) phone number below.
Whether you are viewing a claim for yourself or a family member, you can review all claims at your Anthem member account. Log in to your member account to access your claims information.
Find answers to questions about benefits, claims, prescriptions, and more. Contact Anthem Customer Service by phone, Live Chat, or log in to your account for information specific to your plan.