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BSNL logo used until October 2024. Bharat Sanchar Nigam Limited is an Indian government enterprise and its history can be traced back to British India.The foundation of the telecommunications network in India was laid by the British sometime during the 19th century.
Bharat Sanchar Nigam Limited (BSNL) was incorporated on 15 September 2000. It took over the business of providing telecom services and network management from the erstwhile Central Government Departments of Telecom Services (DTS) and Telecom Operations (DTO), with effect from 1 October 2000 on a going concern basis, in early days it was known as CellOne for GSM mobile services, Excel for ...
On 23 October 2019, the Government of India announced revival package for BSNL and MTNL which includes monetising assets, raising funds, TD-LTE spectrum, voluntary retirement scheme for employees. Apart from package, Ministry of Communications decided to merge of MTNL with Bharat Sanchar Nigam Limited. Pending this, MTNL will be subsidiary of BSNL.
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
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BSNL Broadband (formerly DataOne) [3] is an Indian wireline broadband operator, a division of Bharat Sanchar Nigam Limited owned by Department of Telecommunications under Ministry of Communications of the Government of India. It provides both wired and wireless broadband services as well as many value-added services.
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
A service control point (SCP) is a standard component of the Intelligent Network (IN) telephone system which is used to control the service. [1] Standard SCPs in the telecom industry today are deployed using SS7, SIGTRAN or SIP technologies. The SCP queries the service data point (SDP) which holds the actual database and directory. SCP, using ...