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SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar , a customer relationship management (CRM) system. SugarCRM's functionality includes sales-force automation , marketing campaigns , customer support , collaboration , Mobile CRM, Social CRM and reporting.
Open-source CRM is often used as an alternative to proprietary CRM software from major corporations such as HubSpot, Salesforce, and Microsoft Dynamics CRM applications.) It was originally released on October 21, 2013, as version 7.0 and provides upgrade paths for existing SugarCRM users. It is an extended version of SugarCRM which contains ...
SugarCRM: John Roberts, Clint Oram, Jacob Taylor 9.0.1 [6] June 2019 Proprietary or SaaS: PHP: yes Cross-platform MySQL, Microsoft SQL Server, IBM DB2, and Oracle (IBM DB2 and Oracle only available for Sugar Enterprise edition) 2004 SuiteCRM: SalesAgility 8.0.4 March 2022 AGPLv3 PHP yes Cross-platform MariaDB, MySQL, Microsoft SQL Server: 2013 ...
The market for mobile CRM applications is currently seeing record growth as new products and services around mobile CRM are being developed. The benefits of mobile CRM application have been demonstrated in a paper by Grandhi & Chugh (2012) through the case of Dow Corning and DirecTV where the introduction of SAP CRM system helped to improve their customer relations. [1]
For companies developing CRM applications, see Category:Customer relationship management software companies. Subcategories This category has the following 6 subcategories, out of 6 total.
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