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OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
The email system includes support for auto-responses, attachments, and full customization of all the rules which govern email. Emails are stored in RT as correspondence on a ticket, and the software can make a distinction between public replies and private comments to show them as appropriate.
The service allows users to browse, create, and promote local events. The service charges a fee to event organizers in exchange for online ticketing services, unless the event is free. [2] In September or October 2023, Eventbrite changed their pricing plans to limit free events to 25 tickets before they would begin to charge organizers fees. [3]
The company was founded in 2004 by Alex McLauchlan and Simon Wilsher, a theatre enthusiast, to help amateur theatre groups with their online ticket sales and booking. [1] The TicketSource system still supports a free version of the software based on the original offering. It joined the Society of Ticket Agents and Retailers in 2012. [2]
The software allows event organizers to sell tickets to events and also to promote and market their events on websites like Facebook, Twitter, and Instagram. Founded in 2009 in Austin, Texas, Ticketbud's revenue is derived from a fee placed upon tickets sold through its software at $0.99 + 2% of the ticket's value per ticket. [citation needed]
Tessitura is a software package for nonprofit arts and culture organizations, marketed as "arts enterprise software." Tessitura was initially developed by the Metropolitan Opera for its internal use, and integrates ticketing, fundraising, and customer relationship management functions.
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