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If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold
If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...
Update your browser autofill settings - If your browser remembers passwords, you may need to update your autofill settings after changing your password. Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser.
A successful activation on Windows Server 2008 Enterprise (same dialog will show on Windows Vista and Windows 7) When a user installs Windows Genuine Advantage, an Internet Explorer add-on is installed labeled "Windows Genuine Advantage". In early releases, the tool could be readily disabled with the IE Add-on Management feature.
In Windows 7 and later, significant hardware changes (e.g. motherboard) may require a re-activation. In Windows 10 and 11, a user can run the Activation Troubleshooter if the user has changed hardware on their device recently. If the hardware has changed again after activation, they must wait 30 days before running the troubleshooter again.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Temporarily disable your firewall. Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.
Product activation is a license validation procedure required by some proprietary software programs. Product activation prevents unlimited free use of copied or replicated software. Unactivated software refuses to fully function until it determines whether it is authorized to fully function. Activation allows the software to stop blocking its use.