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  2. Delta customers lost time, money after major tech outage. How ...

    www.aol.com/delta-customers-lost-time-money...

    "Delta will cover reasonable costs for additional categories of expenses incurred during the duration of the travel waiver (which currently applies for flights between July 19 and July 28)."

  3. Delta passengers sue airline for refusing refunds after ...

    www.aol.com/news/delta-passengers-sue-airline...

    (Reuters) -Delta Air Lines was sued by passengers who complained that the carrier refused to offer full refunds after delaying or canceling their flights in the wake of last month's massive ...

  4. Delta faces class action lawsuit over alleged refund refusals

    www.aol.com/news/delta-faces-class-action...

    A class action lawsuit has been filed against Delta Air Lines, alleging that the company refused to issue refunds after a global tech outage caused thousands of flight cancellations. The lawsuit ...

  5. Fare basis code - Wikipedia

    en.wikipedia.org/wiki/Fare_basis_code

    Fare construction refers to the application of fares which can cover the flights in the reservation, necessary to price the air ticket for issuance. It is commonly presented as a single line with standardized codes [ 7 ] which can be used for travel agents to price the ticket in global distribution systems .

  6. Overselling - Wikipedia

    en.wikipedia.org/wiki/Overselling

    The airline then selects the passengers who will be bumped to a later flight based on the lowest bids. [10] According to the airline, the biggest cost saving from the practice is that it improves on-time flight departures, since gate attendants are not burdened with negotiating with passengers that are considering being bumped from the flight. [10]

  7. Air Passengers Rights Regulation - Wikipedia

    en.wikipedia.org/wiki/Air_Passengers_Rights...

    If a passenger is placed in a lower class than that for which a ticket was purchased, the airline must refund 30/50/75% of the cost of the ticket for type 1/2/3 flights. For the purpose of this condition, flights to the French overseas departments are not considered to be within the European Union. In the 2016 ECJ case of Mennens v Emirates ...