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• Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...
• Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.
A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive.
If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems. Check your filters Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder.
• Manage pop-ups in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.
• Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.