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(Southwest recently shared customer research showing the airline would lose $300 million annually if it charged for bags, based on the number of consumers who would stop flying Southwest.)
The crisis spanned December 21–30, at the peak of the holiday travel season, and is referred to in the news media as the Southwest Airlines holiday travel meltdown [3] or simply as the holiday meltdown, [4] [5] [6] a name also used by the Southwest Airlines pilot's union [7] and the U.S. Department of Transportation. [8]
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Airline is an American reality television series that showcases the daily happenings of passengers, ground workers and on-board staff members of Southwest Airlines. The series debuted on January 5, 2004, on A&E and ran for three seasons. [1] It was narrated by Tim Flavin. [2] On December 15, 2005, it was cancelled after three seasons. [3]
Ryan Green, Southwest's chief commercial officer, said the airline won't impose baggage charges — it's the only U.S. carrier that lets passenger check one or two bags for free.
The combination of pre-release issues, negative reviews and poor ratings led to the show's cancellation after only thirteen episodes. [41] [42] [43] Newsday named Father of the Pride one of the "worst shows of the 21st century", [44] and The Daily Beast rated it among NBC's "most embarrassing flops of the last decade". [45]