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The reason, she says, is because Spirit doesn’t have any Boeing 737 Max 9 planes, which she said she’s wary of after watching a 2022 Netflix documentary about crashes of two 737 MAX planes.
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The crisis spanned December 21–30, at the peak of the holiday travel season, and is referred to in the news media as the Southwest Airlines holiday travel meltdown [3] or simply as the holiday meltdown, [4] [5] [6] a name also used by the Southwest Airlines pilot's union [7] and the U.S. Department of Transportation. [8]
According to the rules of most air transportation authorities, such as the U.S. Federal Aviation Administration and European Union's Joint Aviation Authorities, should passengers flying internationally with checked baggage fail to arrive at the departure gate before the flight is closed, that person's baggage must be retrieved from the aircraft hold before the flight is permitted to take off.
Ryan Green, Southwest's chief commercial officer, said the airline won't impose baggage charges — it's the only U.S. carrier that lets passenger check one or two bags for free.
Schipol airport said "thousands" of bags were left behind on Wednesday due to technical problems. Passengers transfering in Amsterdam to European flights cannot check in luggage on Thursday.