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  2. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    If a streaming video appears choppy or plays like a slide show, please check out the solutions listed below to resolve the issue. After trying the first solution, check to see if the video starts working. If you're still having issues, continue trying the suggested solutions until the problem is fixed. Solutions. Enable only essential startup ...

  3. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  4. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:

  5. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.

  6. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click ...

  7. Reauthenticate your AOL Mail account in third-party email ...

    help.aol.com/articles/reauthenticate-your-aol...

    Find your AOL Mail account on the list and tap it. Tap Delete Account. You'll see a message that deleting the account will remove its data from your device. Tap Delete Account to confirm you'd like to remove your account.-Your AOL Mail account will no longer be in your list of Mail accounts. On the Accounts screen, tap Add Account. Tap AOL.

  8. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    You'll also get a notification titled “Your AOL account information has changed” if any info in your account settings are updated. What AOL communications look like • Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail , depending on the type of email you received.

  9. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.