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The Inmate Telephone System (OTS) allows eligible inmates to make paid telephone calls to friends and family members. Texas Department of Criminal Justice has contracted with Preferred Communications of Texas to provide calling services to the inmates at the facilities of the TDCJ.
You can now check the status of your current enrollment! ONLINE: Click here and then click on check status. Be sure you have already followed the instructions to register your phone.
Texas Department of Criminal Justice has adopted a validation process that requires inmate friends & family members to register their phone numbers prior to the inmate being allowed to make calls. This action stems from TDCJ's commitment to providing public safety and protecting victims of crime.
Several different calling programs are available: Direct-Collect Billed – You accept the call charges when the inmate calls you. You will receive a monthly invoice detailing your calls. This account will be automatically created when you register with the Friends & Family Enrollment Center.
The Inmate Telephone System (OTS) allows eligible inmates to make paid telephone calls to friends and family members. Texas Department of Criminal Justice has contracted with Preferred Communications of Texas to provide calling services to the inmates at the facilities of the TDCJ.
TDCJ has video relay service (VRS) calling for eligible hearing–impaired inmates. VRS is a service that provides people who are deaf or hard of hearing (HoH) with equal access to the public telephone network.
You have 36 months from your release date to request a refund. After 36 months, any remaining funds will be turned over to the Texas Unclaimed Property Division, and you must file a claim with them for your funds: https://claimittexas.org.
Calls are limited by TDCJ to a maximum of 30 minutes from the time that the phone call is accepted by someone at the attorney's office. For example, a receptionist answers and accepts the call, but the attorney is on another call, and it takes 4 minutes to connect with the inmate.
What is required for an attorney to receive calls from an inmate? The Texas Department of Criminal Justice (TDCJ) has specific requirements for attorney registration that are different from normal Friends and Family. Specifically, attorneys must send specific information on their letterhead; details are in the FAQs and a sample format of the ...
Texas Offender Debit Account Refund Request • Requests for refunds will be processed no sooner than 30 days after release. If requests are received prior to 30 days of release, they will not be processed until 30 days after your release date. • You have 36 months from your release date to request a refund. Refund requests received after