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As part of the settlement, Apple agreed to refund a minimum of $32.5 million to affected consumers that were billed for in-app purchases incurred by children. Apple was also required to modify its in-app purchase practices to ensure that users have a clear understanding of the costs associated with in-app purchases. [2]
A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...
In the United States, various abuses using the return process allegedly cost retailers more than $9 billion annually. [9] One common practice is the use of the system in order to "borrow" the merchandise at no charge. The customer who engages in this practice purchases the item for temporary use, then returns it when finished.
The refunds ordered by the FTC are available to any parents whose children made unauthorised credit card purchases on the Epic Games Store between January 2017 and November 2018, as well as ...
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Travellers need to keep the purchase receipts and visit Customs before leaving the EU to get an export validation stamp. Receipts can then be sent back to the retailers for a refund request. Each country has a different VAT rate which is reclaimable, and most have a minimum purchase amount restriction however there are exceptions.
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