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360-degree feedback (also known as multi-rater feedback, multi-source feedback, or multi-source assessment) is a process through which feedback from an employee's colleagues and associates is gathered, in addition to a self-evaluation by the employee.
Clark L. Wilson (August 31, 1913 – August 12, 2006 in Winchester, Virginia) was an American industrial psychologist who introduced the concept of 360 feedback surveys for management training and development applications. From 1970-1973 he developed his first 360-degree feedback survey, the "Survey of Management Practices". It was based on a ...
The MLQ is designed as a multi-rater (or 360-degree) instrument, meaning that the leadership assessment considers the leader's self-assessment alongside the assessments of their leadership from their superiors, peers, subordinates, and others.
The feedback is divided to reflect formative and summative domains – formative feedback is taken from peers; Summative feedback is taken from managers. Both are combined to inform development, but it is the summative feedback which counts most toward organizational performance indicators and potential rewards or punishments related to ...
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