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  2. Are you a former SmileDirectClub customer? You might be ... - AOL

    www.aol.com/former-smiledirectclub-customer...

    A portion of these refunds will be automatic, but other customers will only be available to submit a request to HFD directly. The deadline to submit that request is March 11, 2025. The deadline to ...

  3. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    In certain countries, such as Australia, consumer rights dictate that under certain situations consumers have a right to demand a refund. [3] These situations include sales that relied on false or misleading claims, defective goods, and undisclosed conditions of sale. There are various reasons why customers may wish to return merchandise.

  4. Money-back guarantee - Wikipedia

    en.wikipedia.org/wiki/Money-back_guarantee

    A money-back guarantee, also known as a satisfaction guarantee, is essentially a simple guarantee that, if a buyer is not satisfied with a product or service, a refund will be made. The 18th century entrepreneur Josiah Wedgwood pioneered many of the marketing strategies used today, including the satisfaction-or-money-back guarantee on the ...

  5. Airlines must now give automatic refunds for significant ...

    www.aol.com/airlines-must-now-automatic-refunds...

    Airlines are now required to give customers automatic refunds, under a new Department of Transportation rule that went into effect this week.. While the new regulation won't make grappling with ...

  6. Refund - Wikipedia

    en.wikipedia.org/wiki/Refund

    Product return, a process in which a customer returns a product to the original retailer in exchange for money previously paid; Money back guarantee, a guarantee that, if a buyer is not satisfied with a product or service, a refund will be made; Tax refund, a refund on taxes when the tax liability is less than the taxes paid

  7. FTC sends $5.6 million in refunds to Ring customers as part ...

    www.aol.com/news/ftc-sends-5-6-million-150840917...

    The Federal Trade Commission is sending more than $5.6 million in refunds to consumers as part of a settlement with Amazon-owned Ring, which was charged with failing to protect private video ...

  8. Service guarantee - Wikipedia

    en.wikipedia.org/wiki/Service_guarantee

    Meaningful: Firms must make the guarantee important to the customers and provide adequate values to offset service failure. [7] Easy to invoke: The guarantee should be less dependent on the customer and more on service provider. Easy to collect: Service providers should design an easy and problem-free guarantees collection process for customers.

  9. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Sign into MyAccount.; If you aren't already on your Subscriptions page, click My Services | My Subscriptions.; Click Manage next to the plan you'd like to change.; Under products, click Change Plan.