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2. List of telephone switches - Wikipedia

   en.wikipedia.org/wiki/List_of_telephone_switches

   DCO-RLS (Remote Line Switch, controlled by hosts above) RLS 1000 (Pedestal mount cabinet 1000 lines in a subdivision - required multiple T-1's to host) RLS 4000 (Same thing, but 4000 lines) RLS (This has the ability in a host outage to make intra-cabinet calls) The line switches will also talk to AT&T SLC-96 pedestals – 96 lines on a ped

3. Automatic number announcement circuit - Wikipedia

   en.wikipedia.org/wiki/Automatic_number...

   They are intended for use by phone company technicians, the ANAC system bypasses customer features, such as unlisted numbers, caller ID blocking, and outgoing call blocking. Installers of multi-line business services where outgoing calls from all lines display the company's main number on call display can use ANAC to identify a specific line in ...

4. Automatic call distributor - Wikipedia

   en.wikipedia.org/wiki/Automatic_call_distributor

   An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

5. Call detail record - Wikipedia

   en.wikipedia.org/wiki/Call_detail_record

   A call detail record (CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions (e.g., text message) that passes through that facility or device. The record contains various attributes of the call, such as time, duration ...

6. List of call centre companies - Wikipedia

   en.wikipedia.org/wiki/List_of_call_centre_companies

   The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

7. Wide Area Telephone Service - Wikipedia

   en.wikipedia.org/wiki/Wide_Area_Telephone_Service

   The WATS (Wide Area Telephone Service) line is the heart of all SNCC security and communications. For a flat monthly rate, an unlimited number of calls can be dialed directly to any place in the country — or the state — depending on what line one uses. The Jackson office has a state-wide line, the Atlanta office has the national WATS line.

8. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

9. Automatic number identification - Wikipedia

   en.wikipedia.org/wiki/Automatic_number...

   Modern toll-free telephone numbers, which generate itemized billing of all calls received instead of relying on the special fixed-rate trunks of the Bell System's original Inward WATS service, depend on ANI to track inbound calls to numbers in special area codes such as +1-800, 888, 877, 866, 855, 844, and 833 with 822 reserved for future toll free use (United States and Canada), 1800 ...