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This article is a comparison of notable CRM systems. ... Zoho CRM 2018 2018 SaaS Java ... Comparison of mobile CRM systems; List of ERP software packages ...
The market for mobile CRM applications is currently seeing record growth as new products and services around mobile CRM are being developed. The benefits of mobile CRM application have been demonstrated in a paper by Grandhi & Chugh (2012) through the case of Dow Corning and DirecTV where the introduction of SAP CRM system helped to improve their customer relations. [1]
Zoho CRM is a customer relationship management application with features like procurement, inventory, and some accounting functions from the realm of ERP. [1] The free version is limited to 10 users. [1] In October 2009, Zoho integrated some of their applications with the Google Apps online suite. [7]
Comparison of CRM systems Notes ^ a b Includes a very simple time tracking mechanism, enough to produce relevant data for invoicing as well as to compare it with the actual overall budget.
In order to compete with these new and quickly growing stand-alone CRM solutions, established enterprise resource planning (ERP) software companies like Oracle, Zoho Corporation, [9] SAP, [10] Peoplesoft (an Oracle subsidiary as of 2005) [11] and Navision [12] started extending their sales, distribution and customer service capabilities with ...
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