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  2. Job Descriptions Decoded: Sales/Customer Service Position - AOL

    www.aol.com/news/2014-05-14-job-descriptions...

    While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.

  3. Job interview - Wikipedia

    en.wikipedia.org/wiki/Job_interview

    A candidate at a job interview. A job interview is an interview consisting of a conversation between a job applicant and a representative of an employer which is conducted to assess whether the applicant should be hired. [1] Interviews are one of the most common methods of employee selection. [1]

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  5. Gen Z job seeker refused to do 90-minute task because it ...

    www.aol.com/finance/gen-z-job-seeker-refused...

    An employer has sparked fierce debate after being so shocked a Gen Z job seeker refused to spend 90 minutes on a hiring test because it “looked like a lot of work” that he vented about the ...

  6. Informational interview - Wikipedia

    en.wikipedia.org/wiki/Informational_interview

    An Informational Interview (also known as an informational meeting, coffee chat, or more generically, networking) is a conversation in which a person seeks insights on a career path, an industry, a company and/or general career advice from someone with experience and knowledge in the areas of interest. Informational interviews are often casual ...

  7. Interview (research) - Wikipedia

    en.wikipedia.org/wiki/Interview_(research)

    An interview in qualitative research is a conversation where questions are asked to elicit information. The interviewer is usually a professional or paid researcher, sometimes trained, who poses questions to the interviewee , in an alternating series of usually brief questions and answers.

  8. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer service, a brand's ethical ideals and the shopping environment are examples of factors that affect a customer's experience. Understanding and effectively developing a positive customer experience has become a staple within businesses and brands to combat growing competition (Andajani, 2015 [ 12 ] ).

  9. Interview (journalism) - Wikipedia

    en.wikipedia.org/wiki/Interview_(journalism)

    Although the question-and-answer interview in journalism dates back to the 1850s, [4] the first known interview that fits the matrix of interview-as-genre has been claimed to be the 1756 interview by Archbishop Timothy Gabashvili (1704–1764), prominent Georgian religious figure, diplomat, writer and traveler, who was interviewing Eugenios Voulgaris (1716–1806), renowned Greek theologian ...