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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.
Unsubscribing When you mark a message from a mailing list as spam and we trust the sender, you will have the option to unsubscribe rather than marking it as spam: Select Unsubscribe and you will no longer receive any messages from the mailing list. Select Report as spam. This will mark the message as spam and move it into the spam folder.
Recognize a spoof alert Email spoofing is the forgery of an email header, which means the message appears to be coming from somewhere other than the actual source. Use the Report button to notify AOL about spoofed email addresses, or choose It's safe to continue.
Use AOL Certified Mail to confirm legitimate AOL emails AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name.