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Yardi Systems was founded by IIT Delhi alumnus, Anant Yardi [2] [3] in Santa Barbara, California. [4] In 2010, Yardi Systems launched Yardi CRM, as part of the company's suite of property management software and integrated it with its own product, Yardi Voyager, a platform designed for real estate management. [5]
KANA Software, Inc. is a wholly owned subsidiary of Verint Systems (NASDAQ: VRNT) and provides on-premises and cloud computing hosted customer relationship management software products to many of the Fortune 500, mid-market businesses and government agencies. In 2014, Verint acquired the operating assets of KANA for $514 million. [1] [2]
Sales forces also play an important role in CRM, as maximizing sales effectiveness and increasing sales productivity is a driving force behind the adoption of CRM software. Some of the top CRM trends identified in 2021 include focusing on customer service automation such as chatbots, hyper-personalization based on customer data and insights ...
Oracle RightNow is an American customer relationship management (CRM) software service for enterprise organizations which is part of Oracle Service. [1] It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.
Its Customer Communications Management platform for Microsoft Dynamics CRM is available to Canadian government agencies under the Government of Canada Software Licensing Supply Arrangement (SLSA). [42] Ranked 135 on the 2017 PROFIT 500, [43] Xpertdoc secured $2.3 million in mezzanine financing from BDC Capital. [44]
Aptean CRM, formerly Pivotal CRM, is a customer relationship management (CRM) software system offered by Avolin, [1] an enterprise software and service company headquartered in Austin Texas. Pivotal CRM includes software tools for sales force automation (SFA), marketing automation and lead management , and customer service automation, as well ...
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