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  2. Online dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Online_dispute_resolution

    In fact, it has been argued that assisted negotiation, conciliation, and even facilitation, are just different words for mediation. [19] The major advantages of these processes, when used online, are their informality, simplicity and user friendliness. [20] SquareTrade; The leading ODR provider for consumer mediation was until recently SquareTrade.

  3. QRG on Arbitration, Conciliation and Mediation - Wikipedia

    en.wikipedia.org/wiki/QRG_on_Arbitration...

    The term "mediation" broadly refers to any instance in which a third party helps others reach agreement. More specifically, mediation has a structure, timetable and dynamics that "ordinary" negotiation lacks. The process is private and confidential, possibly enforced by law. Participation is typically voluntary.

  4. Program on Negotiation - Wikipedia

    en.wikipedia.org/wiki/Program_on_Negotiation

    In 1979, co-authors of the bestseller Getting to Yes: Negotiating Agreement without Giving In, Roger Fisher and William Ury, along with Bruce Patton founded the Harvard Negotiation Project (HNP), with a mission to improve the theory, teaching, and practice of negotiation and dispute resolution, so that people could deal more constructively with conflicts ranging from the interpersonal to the ...

  5. Dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Dispute_resolution

    Methods of dispute resolution include: lawsuits (litigation) (legislative) [5]; arbitration; collaborative law; mediation; conciliation; negotiation; facilitation; avoidance; One could theoretically include violence or even war as part of this spectrum, but dispute resolution practitioners do not usually do so; violence rarely ends disputes effectively, and indeed, often only escalates them.

  6. Federal Mediation and Conciliation Service (United States)

    en.wikipedia.org/wiki/Federal_Mediation_and...

    Former Federal Mediation and Conciliation Service headquarters in Washington, D.C. (now demolished). The Federal Mediation and Conciliation Service was created as an independent agency of the federal government under the terms of the Labor Management Relations Act of 1947 (better known as the Taft–Hartley Act) to replace the United States Conciliation Service that previously operated within ...

  7. Mediation - Wikipedia

    en.wikipedia.org/wiki/Mediation

    Mediation is a negotiation facilitated by a third-party neutral. It is a structured, interactive process where an independent third party, the mediator, assists ...