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The 988 Lifeline is free and confidential and operates 24/7 with over 200 call centers across the country. There are 13 call centers in California, including one in Sacramento and another in Fresno.
Lifeline provides a discount on monthly service of $9.25 per month [1] [6] for eligible low-income subscribers. Subscribers may receive a Lifeline discount on either a wireline or a wireless service, but may not receive a discount on both services at the same time. Lifeline also supports broadband and broadband-voice bundles.
In the United States, it is known as the 988 Suicide & Crisis Lifeline (formerly the National Suicide Prevention Lifeline and the number 1-800-273-8255). In Canada, it is known as the 9-8-8 Suicide Crisis Helpline. In the United States, the 988 number was implemented in July 2022 as an evolution of its predecessor, a 1-800 number that began in 2005
As of May 2016, the company had 195,751 Lifeline subscribers. [25] Total nationwide Lifeline subscribers reached 275,762 in March 2019. [26] As of May 2019, TruConnect's Lifeline Program has expanded to include 26 U.S. states and territories and 6 retail locations across Southern and Central California. [27]
The Lifeline program is available to people who make an income that is 135% or less than the federal poverty guidelines in every state, territory, commonwealth and Tribal lands. Federal or Tribal ...
The FCC approved the $3.2 billion Emergency Broadband Benefit Program that provides a benefit of up to $50 a month for broadband service and up to $75 a month for Tribal area residents.