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  2. Phone etiquette 101: When it’s rude to be on speaker — and ...

    www.aol.com/news/phone-etiquette-101-rude...

    An etiquette expert breaks down all the phone etiquette tips and rules. Or take a call in while at the cash register? Phone etiquette 101: When it’s rude to be on speaker — and when it’s ...

  3. Compose and send emails in AOL Mail

    help.aol.com/articles/aol-mail-compose-and-contacts

    2. In the "To" field, type the name or email address of your contact. 3. In the "Subject" field, type a brief summary of the email. 4. Type your message in the body of the email. 5. Click Send. Want to write your message using the full screen? Click the Expand email icon at the top of the message.

  4. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. Posting style - Wikipedia

    en.wikipedia.org/wiki/Posting_style

    When a message is replied to in e-mail, Internet forums, or Usenet, the original can often be included, or "quoted", in a variety of different posting styles.. The main options are interleaved posting (also called inline replying, in which the different parts of the reply follow the relevant parts of the original post), bottom-posting (in which the reply follows the quote) or top-posting (in ...

  6. Professional communication - Wikipedia

    en.wikipedia.org/wiki/Professional_communication

    Communication skills are critical in practically all workplaces, and many day-to-day tasks performed at work are related to the field in some way. Examples of professional communication in the workplace could include emails, faxes, meetings, memos, or PowerPoint presentations, all of which may be deemed essential to completing work and ...

  7. Reach Out the Right Way: 10 Dos and Don’ts of Email ... - AOL

    www.aol.com/reach-way-10-dos-don-180000442.html

    Email marketing might seem outdated, but it’s still the best way to stay in touch with customers and grow your business organically. But because the format is so open-ended, best practices can ...

  8. Here is the perfect way to end an email -- and 27 sign-offs ...

    www.aol.com/article/2016/04/21/here-is-the...

    Writing an email isn't so hard, but figuring out how to sign off can be a real challenge -- where one small word or punctuation mark could change the tone. Here is the perfect way to end an email ...

  9. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    A message center or "message desk" was a centralized, manual answering service inside a company staffed by a few operators who answered all incoming phone calls. Extensions that were busy or rang "no answer" would forward to the message center using a device called a "call director".