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If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
AOL Mail welcomes Verizon customers to our safe and delightful email experience!
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @verizon.net, and that the SSL encryption is enabled for incoming and outgoing mail.
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