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Dial 711 to reach a Relay Agent. Short Codes. Just dial the short-code below as if you were making a phone call (information is not available via text message), hit "Send," and we’ll give you the info you need. It’s fast, easy, and free! #BAL# (#225#) – For your account balance and last payment received info.
Your Team of Experts is available between the hours of 7 a.m. and 9 p.m. local time. Simply dial 611 from your T-Mobile phone, or use two-way messaging on My T-Mobile.com, via the T-Life app, or iMessage through Apple Business Chat.
you can also contact TMO through either Facebook or Twitter..this starts you with tier 2 support over the call in tier 1 support agents. I pulled T-Mobile Facebook and X (Twitter) pages up and there is no option for customers to post.
Contact Us. Ask our community. Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more!
Use the T-Mobile app on your mobile phone. Navigate to Support / Contact Us / Message Team; Your text message will initially be answered by the “virtual” assistant, and then handed off to a live support agent if the virtual assistant cannot help.
"Message us on My T-mobile" is not the same as the publicly accessible live chat - that is only present between certain unknown hours. All live chat according to the contact us page does through My-Tmobile unless you're using Facebook or Twitter.
Access live chat support on T-Mobile's website for personalized assistance with services and products.
Log in to manage your T-Mobile account. View or pay your bill, check usage, change plans or add-ons, add a person, manage devices, data, and Internet, and get help.
Phone support: You can reach a live representative by dialing 611 or 1-800-937-8997. T-Mobile's agents can address account inquiries, billing concerns, and wireless service troubleshooting. Live chat assistance: T-Mobile offers a convenient live chat feature for instant text-based support.
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