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The airline agreed to the compensation program after the holiday meltdown that resulted in 16,900 flight cancellations and stranded 2 million passengers. The settlement included a $35 million cash ...
Southwest Airlines will pay a $35 million fine as part of a $140 million settlement to resolve a federal investigation into a debacle in December 2022 when the airline canceled thousands of ...
Alaska, JetBlue and Southwest also offer extra compensation when the flight is delayed by three or more hours for controllable reasons. Frontier only offers rebooking on the same airline and a meal.
The Transportation Department fined Southwest Airlines $140 million for major flight disruptions during the 2022 holiday season and resulted in almost 17,000 significantly delayed or canceled ...
In June and October 2021 Southwest suffered mass cancellation events. [15] Southwest canceled more than 2,000 flights during the October 2021 event, blaming a combination of weather, insufficient staff, and air traffic control. The disruption to Southwest's system was worse than with other airlines at the time.
The Department of Transportation requires airlines to offer refunds for flight cancellations, ... JetBlue and Southwest also offer additional compensation when the flight is delayed by three or ...
Confusingly for many passengers, the severe delays and cancellations didn't necessarily entitle them to compensation from the airlines, because weather and air traffic control delays are seen by ...
A flight delay occurs when an airline flight takes off and/or lands later than its scheduled time. The United States Federal Aviation Administration (FAA) considers a flight to be delayed when it is 15 minutes later than its scheduled time. A flight cancellation occurs when the airline does not operate the flight at all for a certain reason.