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T-Mobile US, Inc. is an American wireless network operator and is the second largest wireless carrier in the United States, with 127.5 million subscribers as of September 30, 2024. T-Mobile had previously suffered data breaches in 2009. 2015, 2017, 2018, 2019, and 2020.
On Friday, October 2, 2009, T-Mobile Sidekick phone users started noticing data service outages occurring. The outages lasted approximately two weeks, and on October 10, 2009, T-Mobile announced that personal information stored on Sidekick phones would be permanently lost, which turned out to be incorrect. [6]
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Customers can also claim for up to three hours of lost time, at a rate of $25 per hour, the site added. Additionally, Cash App users can file a claim to get reimbursed for transaction losses.
Track your lost phone. If you don’t have mobile security software, try to find your phone’s location manually. If you can locate your phone, you can attempt to retrieve it.
T-Mobile USA release followed two days later, on November 7, 2007. [13] It was later released in the UK and Germany by T-Mobile (as opposed to the Sidekick LX only being released by T-Mobile USA). The Sidekick/Hiptop Slide offers the same features and services as every other Danger device and an update to Danger's latest OS version (4.0).