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A service-level objective (SLO), as per the O'Reilly Site Reliability Engineering book, is a "target value or range of values for a service level that is measured by an SLI." [1] An SLO is a key element of a service-level agreement (SLA) between a service provider and a customer. SLOs are agreed upon as a means of measuring the performance of ...
Site Reliability Engineering (SRE) is a discipline in the field of Software Engineering that monitors and improves the availability and performance of deployed software systems, large software services (which are expected to deliver reliable response times across events such as new software deployments), hardware failures, and cybersecurity attacks [1].
This is an accepted version of this page This is the latest accepted revision, reviewed on 5 January 2025. Set of software development practices DevOps is a methodology integrating and automating the work of software development (Dev) and information technology operations (Ops). It serves as a means for improving and shortening the systems development life cycle. DevOps is complementary to ...
Observability is foundational to site reliability engineering, as it is the first step in triaging a service outage. One of the goals of observability is to minimize the amount of prior knowledge needed to debug an issue.
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Reliability, availability and serviceability (RAS), also known as reliability, availability, and maintainability (RAM), is a computer hardware engineering term involving reliability engineering, high availability, and serviceability design. The phrase was originally used by IBM as a term to describe the robustness of their mainframe computers.
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Reliability engineering is a sub-discipline of systems engineering that emphasizes the ability of equipment to function without failure. Reliability is defined as the probability that a product, system, or service will perform its intended function adequately for a specified period of time, OR will operate in a defined environment without failure. [1]