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Ticketmaster "may earn a profit on the order processing fee". [42] As the Los Angeles Times has explained, "the 'service fee' is intentionally kept separate from the list price for two reasons: to make the base price of a ticket appear more affordable, and to create the impression that only Ticketmaster pockets that fee."
It was an introduction for many fans to Ticketmaster’s “dynamic pricing” program, in which “platinum tickets” — which may be placed anywhere in the arena, from the front section to the ...
[9] [15] Earlier in 2022, both Ticketmaster and Live Nation received public backlash and media attention on their dynamic pricing and "platinum" ticket model when tickets for Bruce Springsteen's and Blink-182's 2023 tours (both of which were being promoted by Live Nation) went on sale in July and October respectively. Fans of both acts ...
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Ticketmaster did not dispute reports of tickets being priced through the platinum program for as high as $4–5,000. Ticketmaster is claiming that only 1.3% of total tickets so far have gone for more than $1,000. Ticketmaster further broke down the percentages on the 56% of tickets it says were sold for under $200.
Ticketmaster has defended its dynamic pricing system, saying it did not set any of the ticket prices. The US-owned firm, which is the biggest ticket retailer in the world, says the system is in ...