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  2. PDF - Wikipedia

    en.wikipedia.org/wiki/PDF

    Interactive Forms is a mechanism to add forms to the PDF file format. PDF currently supports two different methods for integrating data and PDF forms. Both formats today coexist in the PDF specification: [38] [53] [54] [55] AcroForms (also known as Acrobat forms), introduced in the PDF 1.2 format specification and included in all later PDF ...

  3. Market share of personal computer vendors - Wikipedia

    en.wikipedia.org/wiki/Market_share_of_personal...

    Previously, Compaq was the global market leader in the late 1990s until the year 2000, while HP and Dell shared market leadership in the 2000s. For data about PC vendors' market shares in laptop computers specifically, see Laptop#Historic market share .

  4. Dell IdeaStorm - Wikipedia

    en.wikipedia.org/wiki/Dell_IdeaStorm

    When using the site, customer's post their idea on how to improve Dell products. Users can the promote them, demote them, or add comments. At times, Dell would create a discussion topic for user's to submit comments on as well. [4] The advantage of IdeaStorm was that both Dell and customers would benefit from the new features that resulted.

  5. Dell - Wikipedia

    en.wikipedia.org/wiki/Dell

    Download as PDF; Printable version; ... The original Dell model was known for high customer satisfaction when PCs sold for thousands of dollars but by the 2000s, the ...

  6. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  7. American Customer Satisfaction Index - Wikipedia

    en.wikipedia.org/wiki/American_Customer...

    Customer satisfaction (ACSI) scores are released monthly throughout each calendar year. ACSI data is used by researchers, [ 1 ] corporations, [ 2 ] [ 3 ] government agencies, [ 4 ] market analysts and investors, [ 5 ] industry trade associations, and consumers.

  8. Net promoter score - Wikipedia

    en.wikipedia.org/wiki/Net_promoter_score

    The NPS assumes a subdivision of respondents into "promoters" who provide ratings of 9 or 10, "passives" who provide ratings of 7 or 8, and "detractors" who provide ratings of 6 or lower. Calculating the net promoter score involves subtracting the percentage of detractors from the percentage of promoters collected by the survey item.

  9. Dell Technologies - Wikipedia

    en.wikipedia.org/wiki/Dell_Technologies

    Dell operates under two divisions: [20] [25] Dell Client Solutions Group (55.3% of fiscal 2024 revenues) – produces desktop PCs, notebooks, tablets, and peripherals, such as monitors, printers, and projectors under the Dell brand name; Dell Infrastructure Solutions Group (38.3% of fiscal 2024 revenues) – servers, storage, and networking