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Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team. The Comcast Cares Digital Team began when then Customer Service Manager Frank Eliason decided Twitter would be an ideal way to communicate with customers. [10] In 2010, @ComcastBonnie won the Customer Service category at the 2010 Shorty Awards.
Steve Burke's father, Daniel Burke, was a former executive of Capital Cities Communications, which acquired the ABC network. [3] Steve Burke graduated from Colgate University in 1980. [4] In 1982, Burke graduated from Harvard Business School with a MBA. [4]
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Brian L. Roberts. Comcast is described as a family business. [19] Brian L. Roberts, its chairman and CEO, is the son of founder Ralph J. Roberts (1920–2015). Roberts owns or controls about 1% of all Comcast shares but all of the Class B supervoting shares, giving him an "undilutable 33% voting power over the company". [20]
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [75] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76]
Comcast Business is a subsidiary of Comcast, which, through several iterations, has handled the sales, marketing, and delivery of internet, phone, and cable television to businesses (in contrast, consumer services are primarily offered under the Xfinity brand).
Comcast has been ranked the 4th Corporate Startup Investor in the World. [citation needed] In the past six years up to 2017, the corporation had invested in 105 early-stage companies. [7] These companies include Away (luggage), [8] CloudPassage, [9] Dandelion Energy [10] FanDuel, [11] Quantifind, [12] Slack Technologies, [13] Vox Media, [14 ...
T1 Entertainment & Sports (34% with SK Telecom and Highland Capital) [2] [3] T1; In Demand Networks (33.3% with Cox Communications and Charter Communications) Comcast Spotlight (Advertising) Comcast Technology Solutions; Comcast Ventures (formerly Comcast Interactive Capital) Headend in the Sky (HITS) FreeWheel; Watchwith; iMedia Brands Inc ...