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The method was originally developed by Advance7 in 1990 as Advanced Network Troubleshooting, with the first fully documented version produced in 1995. Early versions included problem management guidance but this was removed over time as the method became more closely aligned to ITIL, and the method name was changed to Rapid Problem Resolution ...
Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.
Software diagnosis—in contrast to many approaches in software engineering—does not assume that developer capabilities, development methods, programming or modeling languages are right or wrong (or better or worse compared to each other): Software diagnosis aims at giving insight into a given software system and its status regardless of the ...
Network planning and design is an iterative process, encompassing topological design, network-synthesis, and network-realization, and is aimed at ensuring that a new telecommunications network or service meets the needs of the subscriber and operator. [1] The process can be tailored according to each new network or service. [2]
Industrial engineering is a branch of engineering that concerns the development, improvement, implementation, and evaluation of integrated systems of people, money, knowledge, information, equipment, energy, material, and process. Industrial engineering draws upon the principles and methods of engineering analysis and synthesis, as well as ...
The Software Engineering Body of Knowledge (SWEBOK (/ ˈ s w iː ˌ b ɒ k / SWEE-bok)) refers to the collective knowledge, skills, techniques, methodologies, best practices, and experiences accumulated within the field of software engineering over time.
In computer network research, network simulation is a technique whereby a software program replicates the behavior of a real network. This is achieved by calculating the interactions between the different network entities such as routers, switches, nodes, access points, links, etc. [1] Most simulators use discrete event simulation in which the modeling of systems in which state variables ...
Site Reliability Engineering (SRE) is a discipline in the field of Software Engineering that monitors and improves the availability and performance of deployed software systems, often large software services that are expected to deliver reliable response times across events such as new software deployments, hardware failures, and cybersecurity attacks [1].