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  2. Customer Service Reps Get Low Marks -- Especially Walmart's - AOL

    www.aol.com/news/2011-06-08-customer-service...

    Americans are not happy with the current state of customer service. According to a new Consumer Reports' survey, 65 percent are "tremendously annoyed" by rude salespeople and 64 percent of ...

  3. Criticism of Walmart - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Walmart

    In 2003, Walmart removed certain men's magazines from its shelves, such as Maxim, FHM, and Stuff, citing customer complaints regarding their sexual content. [198] Later that year, it decided to partly obscure the covers of Cosmopolitan , Marie Claire , and Redbook on store shelves due to "customer concerns", and refused to stock an issue of ...

  4. 81 Times Customer Support Chats Were Completely Useless - AOL

    www.aol.com/lifestyle/81-times-customer-support...

    As a bonus, you'll find a story further down, about how one customer's viral interaction with an AI customer service bot went hilariously off-script, prompting a delivery company to do damage control.

  5. 7 Walmart Items That Have the Most Customer Complaints - AOL

    www.aol.com/6-walmart-items-most-customer...

    The average customer rating for this Walmart potato salad is a lowly 1.79. Not exactly a ringing endorsement. Customers pine openly for the old recipe in their reviews, saying this new version is ...

  6. Walmart Inc. v. DEA-DOJ - Wikipedia

    en.wikipedia.org/wiki/Walmart_Inc._v._DEA-DOJ

    Walmart Inc. v. DEA-DOJ was a settlement involving the complaints and lawsuits of Walmart pharmacy, and other large pharmaceutical companies. The lawsuits were made after an official complaint issued by the United States Department of Justice and the Drug Enforcement Administration, after Walmart was accused of illicitly selling opioids to their customers.

  7. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    In the US, an estimated 8–10% of in-store sales is returned whereas online sales may result in 25–40% returns. In Asia and Europe, less than 5 percent of purchases are returned. [ 5 ] US shoppers returned $396 billion worth of purchases in 2018 – brick-and-mortar and online, according to the National Retail Federation (NRF). [ 6 ]

  8. Has Asda’s painful divorce from Walmart led to its terminal ...

    www.aol.com/finance/asda-painful-divorce-walmart...

    According to Trustpilot, Asda is rated at 1.4 with customer complaints ranging from online customer service, availability, click-and-collect app pricing errors, and cancellation of online orders.

  9. Contact AOL customer support

    help.aol.com/articles/account-management...

    Contact AOL customer support The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.