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2. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...

3. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

4. Fix problems with AOL not working on a mobile browser

   help.aol.com/articles/fix-problems-with-aol-not...

   If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem. Try each step in order, then check to see if the issue is resolved before moving on. 1. Check if your device is connected to a network. 2. Update your browser to the latest version. 3.

5. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   Newer browsers provide added benefits, such as increased web surfing security, private browsing, and faster web page uploads. To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version.

6. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

7. About error message 'We can't sign you in right now. Please ...

   help.aol.com/articles/error-message-we-cant-sign...

   If clearing your cache and cookies doesn't work, try using a different web browser. Make sure you're using the newest web browser version . Some AOL features may not work properly if you're using an older operating system or an outdated or unsupported browser.